Notícias da empresa

Today, at the end of trading day OIL, US100, US2000, US30 and US500 underlying instruments will change their delivery dates. Current difference between prices of futures with consecutive delivery terms is:

- US30 approx. 432 index points

- OIL approx. -0.75 USD

- US2000 approx. 22.7 index points

- US500 approx. 69.0 index points

- US100 approx. 278.25 index points

It means that if nothing occurs between today's closing and tomorrow’s opening, open price for:
- US100, US2000, US30, US500 should be higher by given values
- OIL should be lower by given value

Change of position value connected with base change will be corrected by swap points equal to base value. Clients with limit and stop orders close to current price are kindly requested to adjust their position to changes in base value. Otherwise stop and limit orders will be executed according to standard procedure.

This information applies to the above-mentioned instruments available in all offers on the xStation and MT4 platforms. Please note that the names of the instruments in individual offers may be slightly different.

A detailed list of all instrument names is available in MARGIN TABLE.

Important:
It is crucial to remember that after calculating the swap points (which are the result of the base between two series of contracts of underlying instrument), the value of the registers of Customer's account will change. With a very large base, it may happen that the required MARGIN LEVEL is exceeded. In such a case automatic closure of the position will start, starting with the position that generates the lowest financial result and will continue until the moment when the required MARGIN LEVEL is achieved. Customers should also adjust their active pending orders. If the order activation price set by the client is within the gap related to rollover, the order will be executed at the opening price of the instrument. To avoid this situation PENDING ORDERS must be removed before the end of the trading session of the instrument on the rollover day.

XTB

Hoje vai ocorrer uma alteração na data de vencimento dos instrumentos  AUS200, MEXComp, WHEAT. Os clientes com posições abertas serão creditados ou debitados com o montante de pontos swap apropriado.  

Estes são:

- MEXComp -1470 pontos swap para posições longas; 1470 pontos swap para posições curtas

- AUS200 13 pontos swap para posições longas; -13 pontos swap para posições curtas

- WHEAT -1700 pontos swap para posições longas; 1700 pontos swap para posições curtas
 

Essa informação aplica-se aos instrumentos mencionados acima, disponíveis em todas as ofertas para a plataforma xStation. Por favor, note que os nomes de instrumentos nas ofertas individuais podem ligeiramente diferir.
A lista detalhada de todos os nomes dados aos instrumentos é disponibilizada na TABELA DE MARGEM

XTB
 

Today, at the end of trading day AUS200, MEXComp and WHEAT underlying instruments will change their delivery dates. Current difference between prices of futures with consecutive delivery terms is:

- WHEAT approx. 19.00 USD

- MEXComp approx. 910 index points

- AUS200 approx. -11 index points

It means that if nothing occurs between today's closing and tomorrow’s opening, open price for:
- MEXComp, WHEAT should be higher by given values
- AUS200 should be lower by given value

Change of position value connected with base change will be corrected by swap points equal to base value. Clients with limit and stop orders close to current price are kindly requested to adjust their position to changes in base value. Otherwise stop and limit orders will be executed according to standard procedure.

This information applies to the above-mentioned instruments available in all offers on the xStation and MT4 platforms. Please note that the names of the instruments in individual offers may be slightly different.

A detailed list of all instrument names is available in MARGIN TABLE.

Important:
It is crucial to remember that after calculating the swap points (which are the result of the base between two series of contracts of underlying instrument), the value of the registers of Customer's account will change. With a very large base, it may happen that the required MARGIN LEVEL is exceeded. In such a case automatic closure of the position will start, starting with the position that generates the lowest financial result and will continue until the moment when the required MARGIN LEVEL is achieved. Customers should also adjust their active pending orders. If the order activation price set by the client is within the gap related to rollover, the order will be executed at the opening price of the instrument. To avoid this situation PENDING ORDERS must be removed before the end of the trading session of the instrument on the rollover day.

XTB

Today, there is a change of delivery date for NATGAS, SOYBEAN, SOYOIL instruments. Clients who have open positions will be credited or debited with proper swap points amounts.

These are:

- SOYBEAN 2750 swap points for long position; -2750 swap points for short position

- NATGAS -79 swap points for long position; 79 swap points for short position

- SOYOIL -16 swap points for long position; 16 swap points for short position

This information applies to the above-mentioned instruments available in all offers on the xStation and MT4 platforms. Please note that the names of the instruments in individual offers may be slightly different.

A detailed list of all instrument names is available in MARGIN TABLE.

XTB

Esta segunda-feira, 17 de junho, entre as 15:31 e as 15:57, a nossa plataforma esteve indisponível para os clientes. Durante a abertura do mercado dos EUA, recebemos do nosso provedor cotações incorrectas para todas as ações EUA, o que desencadeou artificialmente transações automáticas e perturbou o funcionamento do servidor de negociação. Como resultado, os clientes não puderam iniciar a sessão nas suas contas.

Compreendemos que a responsabilidade pelo funcionamento da plataforma é da XTB e pedimos-lhe desculpa pela situação. Todas as ordens erradas foram corrigidas de imediato.

O problema de hoje verifica-se pela mesma causa técnica que a interrupção de 12 de junho. Consequentemente, lançámos uma equipa especial que identificou a causa raiz dos problemas e a replicou em ambientes de teste. Atualmente, estamos a trabalhar numa solução permanente e na sua rápida implementação. Simultaneamente, prevemos terminar até setembro um projeto com mais de seis meses para modernizar o servidor de negociação, melhorando significativamente a sua capacidade de escalonamento mais rápido e tornando assim a plataforma XTB permanentemente resistente a mudanças súbitas nos volumes de transação.

Pedimos a todos os utilizadores afectados por esta situação que apresentem as suas reclamações por via eletrónica através do formulário disponível na Área de Cliente, indicando o(s) número(s) da(s) posição(ões) afetada(s).