We're sorry that you want to close your account. To close your account, you can do so from within the XTB app itself by going to the app settings and clicking 'leave XTB'.

Alternatively, please send us your request in writing to:

cs@xtb.com for EU Residents

ukservice@xtb.co.uk for UK Residents

cs_int@xtb.com for Non EU/UK Residents

Our team will process this request.

🚩 If you wish to close only one of your trading accounts, but wish to keep the agreement active, please contact our Customer Service Team via chat or email.

🚩 Please keep in mind that you will not be charged anything for keeping your account open for 12 months after your last trade.

🚩 We do not charge any fees for terminating the agreement.