Where can I find the password to decrypt the documents?

Written by Anna Niedobova

Updated: 2026-09-03 08:15:37

You can find the password required to decrypt documents received by email in your mobile app or on the web platform:

Mobile app: Click the profile icon in the top left corner and go to the Security tab → Document password.
Web platform: Go to the My profile tab (located at the bottom of the left-hand panel), then select Password for documents.

🚩The password for the document cannot be changed.

If you still need help with your question,

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Where can I find the password to decrypt the documents?

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